Help Center

How Can We Help?

Browse our guides, FAQs, and resources to get the most out of Tristar Academy.

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Getting Started

Set up your organisation, invite users, and launch your first course in minutes.

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Admin Guide

Manage users, departments, roles, billing, and organisation settings.

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Learner Guide

Navigate courses, track progress, earn certificates, and use AI features.

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Billing & Plans

Understand plans, upgrade, manage invoices, and payment methods.

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API & Integrations

Connect your HR systems, set up SSO, and use the REST API.

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Security & Compliance

Data protection, GDPR, audit logs, and security best practices.

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Popular Articles

How to create your first course

Getting Started

Setting up SSO with Azure AD

API & Integrations

Understanding the AI gap analysis report

Admin Guide

How to bulk-import employees via CSV

Admin Guide

Managing certification expiry alerts

Admin Guide

Upgrading from Free to Growth plan

Billing & Plans

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